Boiler and Spares Information Services - Tel: 07973354640
iBASIS.co.uk Terms & Conditions

Rights As A Consumer
In accordance with the legislation you have 7 (seven) working days of the "period of consideration and negotiations", when you can cancel your order and obtain a complete refund of your money. In this case you do not need to have any explanation or reasons for the cancellation of the purchase and we will not ask you under any circumstances as we do not have the right to. We will be obliged to return your payment to you completely within 30 days from the moment of the cancellation of the purchase.

How To Cancel A Purchase During 7 Days Of The Period Of Consideration
If you wish to cancel your purchase during 7 working days (excluding Saturday, Sunday and PUBLIC holidays in Great Britain) of the "period of consideration and negotiations", please, send us an E-Mail to the following address: info@ibasis.co.uk or write a letter addressed to: Director, Unit 62, Evans Business Centre, Manchester Road, Bolton, BL3 2NZ, United Kingdom. In this case it is necessary to give us your name and address. If your order was placed on the Internet, please include the reference number of the transaction, given to you by the merchant at the time of payment. If your order was placed with us by mail, then indicate this fact in the letter.

The Refund Of Money As A Result Of The Cancellation Of Purchase
If you cancel your purchase during 7 days of the "period of consideration and negotiations", we will fully refund your payment, without any additional charge. If you paid by credit or debit card on the Internet, then the money will be paid directly to your credit or debit card within 30 days from the date of cancellation of the purchase. If the payment was made by another method, the refund of money will be paid by means of a cheque, which will be sent to your specified address within 30 days from the moment of the stoppage of the purchase. There are no additional charges for the stoppage of purchase during 7 days of the "period of consideration and negotiations" and the British legislation prescribes a complete refund of the money during this period.

The Return Of The Goods And Money After 7 Days Of The Period Of Consideration
The return of money for the unwanted services not possible.

iBASIS Contact information
Address: 62 Evans Business Centre, Manchester Road, Bolton, Lancashire BL3 2NZ ,United Kingdom
Tel: 07973354640
Email: lee.pilling@ibasis.co.uk
Company Name: iBASIS Ltd.  Place of Registration:Companies House Cardiff  Registered office address: Cowgill Holloway ,Small Business Unit, 42-44 Chorley New Rd, Bolton, Bl1 4AP 4 Company's Registered Number: 6555489